1. Knowledge management is the collection of processes that govern the creation, dissemination, and utilization of knowledge. – Brian Newman

2. Knowledge management is the management of the organization towards the continuous renewal of the organizational knowledge base – this means, for example, the creation of supportive organizational structures, facilitation of organizational members, putting IT-instruments with emphasis on teamwork and diffusion of knowledge (e.g., groupware) into place. – Thomas Bertels

3. Knowledge management is an audit of “intellectual assets” that highlights unique sources, critical functions and potential bottlenecks which hinder knowledge flows to the point of use. – Denham Grey

4. Knowledge management consists of activities focused on the organization gaining knowledge from its own experience and from the experience of others, and on the judicious application of that knowledge to fulfill the mission of the organization. – Gregory Wenig

5. Knowledge management is a business activity with two primary aspects: (a) treating the knowledge component of business activities as an explicit concern of business reflected in strategy, policy, and practice at all levels of the organization; and (b) making a direct connection between an organization’s intellectual assets – both explicit (recorded) and tacit (personal know-how) – and positive business results. – Rebecca O. Barclay and Philip C. Murray

6. Knowledge management is the process through which organizations generate value from their intellectual and knowledge-based assets. – Megan Santosus and Jon Surmacz

7. Knowledge management is the systematic process of finding, selecting, organizing, distilling and presenting information in a way that improves an employee’s comprehension in a specific area of interest. – University of Texas

8. Knowledge management is a process with four parts that comprise a loop: knowledge is created, knowledge is captured, knowledge is classified and modified, and knowledge is shared. – Wally Bock

9. Knowledge management is the way that organizations create, capture and re-use knowledge to achieve organizational objectives. – Wally Bock

10. Knowledge management is the way organizations create, capture, enhance, and reuse knowledge to achieve organizational objectives. – Asian Development Bank

11. Knowledge management is a collection of activities, processes and policies, which enable organizations to apply knowledge to improve effectiveness, innovation and quality. – UN Knowledge Management Workshop

12. Knowledge management is the identification and mapping of intellectual assets within an organization, the creation of knowledge for competitive advantage, the conversion of vast amounts of available corporate data into accessible information and the distribution of best practices. – Economic and Social Commission for Western Asia

13. Knowledge management is the process through which organizations generate value from their intellectual and

knowledge-based assets. – CIO Magazine

14. Knowledge management is concerned with organizing knowledge repositories so as to allow for easy retrieval and exchange of the information stored therein. – Felix Weigel

15. Knowledge management is the process of capturing value, knowledge and understanding of corporate information, using IT systems, in order to maintain, re-use and re-deploy that knowledge. – OIC Document Management

16. Knowledge management is a streamlined approach at improving knowledge sharing across the entire organization. – Tenrox PSA

17. Knowledge management is information or data management with the additional practice of capturing the tacit experience of the individual to be shared, used and built upon by the organization. – KMTool Community

18. Knowledge management is organizing information from disparate sources into a context that reflects the business and the decisions and processes of the business. – Peter Novins

19. Knowledge management is the strategy and processes to enable the creation and flow of relevant knowledge throughout the business to create organizational, customer and consumer value. – David Smith

20. Knowledge management is the broad process of locating, organizing, transferring, and using the information and expertise within an organization. – American Productivity and Quality Center

21. Knowledge management is a newly emerging, interdisciplinary business model dealing with all aspects of knowledge within the context of the firm, including knowledge creation, codification, sharing, and how these activities promote learning and innovation. – Gotcha

22. Unfortunately, there’s no universal definition of KM, just as there’s no agreement as to what constitutes knowledge in the first place. For this reason, it’s best to think of KM in the broadest context. Succinctly put, KM is the process through which organizations generate value from their intellectual and knowledge-based assets. Most often, generating value from such assets involves sharing them among employees, departments and even with other companies in an effort to devise best practices. It’s important to note that the definition says nothing about technology; while KM is often facilitated by IT, technology by itself is not KM. – CIO Magazine.

23. Knowledge Management is the systematic process of finding, selecting, organizing, distilling and presenting information in a way that improves an employee’s comprehension in a specific area of interest. – Knowledge Management Server.

24. Knowledge Management is the broad process of locating, organizing, transferring, and using the information and expertise within an organization. The overall knowledge management process is supported by four key enablers: leadership, culture, technology, and measurement. – American Productivity and Quality Center.

25. Communications is human nature. Knowledge sharing is human nurture. – Alison Tucker, Buckman Laboratories.

26. The act of making tacit knowledge explicit. Tacit knowledge is the knowledge we each carry in our heads about how to do things, who to call and the lessons learned through experience. Making it explicit is recording in some media that allows another person to use it. The media can be a complex computer database or a piece of paper tacked over the water cooler. There are as many definitions of knowledge management (KM) as there are ways to use it. – <http:// www.moviemaven.com/ technical/definitions/gloslist.htm>.

27. Important concepts in knowledge management include domains, i.e., fields of related concepts and terms, and ontologies, i.e., structures (typically hierarchies or networks) of interrelated terms for things, concepts, relationships, etc. in a given domain. – Felix Weigel.

28. A relatively new concept in which an enterprise consciously gathers and shares its knowledge to further its goals. Some components of knowledge management include data mining and data warehousing (Data Mining: The analysis data for relationships that have not previously been discovered. For example, the revenues for a particular entrée in a restaurant could, if related to other menu-item data, reveal a correlation between the purchase of a particular dessert with that menu-item. Data Warehouse: A centralized repository of operations and transaction information that is captured from diverse sources and is typically housed on a large-scale server). – Hospitality Technology: Buyer’s Guide.

29. Knowledge Management is the process of capturing value, knowledge and understanding of corporate information, using IT systems, in order to maintain, re-use and re-deploy that knowledge. – OIC Document Management.

30. A streamlined approach at improving knowledge sharing across the entire organization. Accessibility of information, documents, best practice methodologies, templates, libraries, and other pertinent information.  Hierarchical views of the entire organization, knowledge repositories, company policies, corporate handbook and collaboration. – Tenrox PSA.

31. Knowledge management is the strategy and processes to enable the creation and flow of relevant knowledge  throughout the business to create organizational, customer and consumer value. – David Smith, Unilever.

32. Knowledge is a fluid mix of contextual information, values and experiences. For an organization this resides within employees (human capital) and represents a source of creativity, innovation and adaptability to change. Knowledge management is an explicit system to use this capital. – Article 13 Co.